Let them text. You just reply.
Texthand gives your business a text line that answers in seconds, asks the right questions, and books it. When it's your turn, the conversation shows up in your phone's Messages. No app to download.
Two phones, one conversation
Pick a business and watch both sides of the conversation.
Your customer's phone
Summit Roofing
Business text line
Your phone, in Messages
Mike R. (Customer)
Replies go out from Summit Roofing
Texthand is handling it. You'll get a text here when it's your turn.
Salons, vets and auto shops are coming soon. Home services are live now.
Customers show you the problem, so you know what you're walking into before you get there.
They get an answer in seconds, even at 9 PM on a Sunday, and they can reply whenever suits them.
The right questions get asked every time, even on your busiest day.
1
A local number for your business, with your name on caller ID.
2
It replies in seconds, answers common questions, collects photos and details, and books the appointment.
3
Hot leads, "call me" requests and emergencies come straight to your phone's Messages.
No app. Really.
Every customer gets their own thread on your phone, with their name and a quick summary at the top. Reply like any text, and it goes out from your business number. Texthand steps back while you're talking.
Prefer a bigger screen? There's a web inbox for the office too.
#doneWant Texthand to take it back? Text #ai.
Up to 3 people, each with their own threads. Set who's on call.
Urgent texts page whoever's on call, then the owner if nobody answers.
It reads your site and learns your services, hours, service area and common questions, then drafts how it'll talk to your customers. You review it, try it from your own phone, and go live.
This opens an email to us. We'll reply to get your Texthand set up.
Roofing, HVAC, plumbing, electrical, landscaping, pest control and more.
“Water’s coming through my ceiling.”
“Anything Saturday for color?”
Join the waitlist“Need to move Biscuit’s checkup.”
Join the waitlist“How much for front brakes?”
Join the waitlistThey hear a quick message and get a text right away, so nobody waits on hold. From there they can text a photo, ask a question or book. Calling from a landline? We point them to your booking link and let you know they tried.
Want some calls to ring through to your cell? Call forwarding is coming soon.
$49/month
includes 30 customer conversations.
$0.89 for each one after that. Set a monthly limit and you'll never go over it.
$79 one-time carrier registration, required by US carriers for business texting. Your second month is on us.
Extra team members $10/month. Want us to set it up with you? Done-with-you setup is $299.
Start with your websiteMonth to month. Leave any time, and take your number with you.
A conversation is one customer, for up to 7 days, however many texts. Callers who don't text back, spam and STOP don't count.
No. Customers show up in the Messages app already on your phone. There's an optional web inbox if you'd like a bigger screen.
Yes. Texthand introduces itself as your AI assistant in its first message, and hands the conversation to you whenever a person should take over.
They hear a short message and get a text right away, so they can send a photo or book without waiting on hold.
Yes, it keeps working. Texthand gives you a new text line to put on your website, truck, signs and Google profile. We give you the signs and a checklist of where to put it.
Urgent texts get safety guidance right away and page whoever's on call until someone answers.
Yes, into Google Calendar or Jobber. Without a calendar, it collects details and asks you to call them back.
They text STOP and they're out. Texthand won't text them again unless they text START.
Send us your website and we'll get you set up. Most of the wait is carrier approval for business texting.
One customer, for up to 7 days, however many texts go back and forth. Callers who never text back, spam and wrong numbers don't count.
Yes. Set a monthly limit. We'll tell you when you're close. If you hit it, new texts go straight to your team instead of the AI, and emergencies are always handled.
US carriers require every business that texts customers to register first. That registration is what gets your texts delivered instead of filtered. It's one-time, and your second month is free.
Cancel any time; there's no contract. The text line is your number. Take it to any phone or texting provider and we'll release it, no fee. We keep it for 30 days after you cancel so you have time to move it, and you can download your conversations and contacts whenever you like.
Watch a 20-second demo. Or paste your website and meet yours.